Which service does your family need?

How this guide works

Pick the situation that sounds closest to yours. The guide then shows the service that usually fits and what a first home visit would look at.

It is a starting point, not a diagnosis. Every person is assessed properly before any plan begins.

Why it helps to start here

Families often know something is wrong but are unsure what kind of help to ask for. Naming the situation makes the next step clearer.

When you message us, the short note from the guide tells us where to begin, so the conversation is quicker and more useful.

Why we assess before we suggest

The guide points to a likely service, but the real plan comes from seeing the person.

A physiotherapist checks how they move, what is safe, and what the family most wants back. Two people with the same condition often need different plans.

That is why the first visit is an assessment, and why we explain honestly what is realistic before anything begins.

How to read your result

The result names one service, but it is a starting point, not a fixed label. Many people need help with more than one thing at once, and a good plan often covers a few goals together.

Use the result to open the conversation. When you message us, we listen to the full picture, not just the one answer, and we shape the plan around the person, their home, and what matters most to the family.

What the guide covers

The guide asks about the situation the family is facing. It covers recovery after a stroke, recovery after surgery such as a knee, hip or fracture operation, an older person growing weaker or falling, ongoing back, neck or joint pain, and breathing problems or a bedridden patient.

Each of these leads to a different service and a different first visit. If none of them fits neatly, a short message still gets you an honest answer about what we would suggest.